Support
Official support for Pinche Chess®
Contact support
Email: alejandrobarakat@gmail.com
When reporting a problem, include your device model, operating-system version, approximate time of the problem, and a description of what happened. Do not send passwords or complete payment-card information.
Purchases and Stars
If a purchase completes but Stars do not appear, keep the Apple transaction confirmation and contact us. Include the product purchased and approximate purchase time. Refund requests for App Store purchases are handled according to Apple’s policies.
Pinche Live
Camera and microphone permissions are optional and are needed only to broadcast. If streaming does not connect, confirm permission access, internet connectivity, and that another application is not using the camera.
Report or block a user
Use the in-app report and block tools where available. For serious harassment, unlawful material, privacy violations, or urgent moderation concerns, email alejandrobarakat@gmail.com.
Real-time games
Both players need a stable connection. If a match disconnects, reopen the application and verify connectivity before beginning another game.
Legal and privacy
Company
The AgroStore LLC
Delaware, United States